REDGATE LODGE RECEIVES NATIONAL RECOGNITION OF EXCELLENCE
Redgate Lodge wins big at the 14th annual Auto Trader Retailer Awards
Monday 26th July 2021 – Redgate Lodge has been awarded the People & Culture award at the national Auto Trader Retailer Awards 2021.
Based in Newcastle Upon Tyne and Tyne and Wear, Redgate Lodge has beaten competition from over 13,000 UK automotive retailers to receive the People & Culture award at the 14th annual Auto Trader Retailer Awards.
The People & Culture award recognises businesses that put its people first and have created a dynamic, open and diverse workspace. It highlights the importance of new ways of thinking to create a culture where colleagues feel supported and motivated, which in the current climate, has never been more important. The category was judged by an independent panel of experts from Google and Rightmove, as well as global media agency The Specialist Works, and automotive recruitment specialists Ennis & Co.
Now in its 14th year, the Auto Trader Retailer Awards celebrate the very best in automotive retailing; those brands that are pushing the standard of all aspects of the industry, including digital excellence, and a commitment to exceptional customer service. In total, 18 award winners were announced across seven categories during the digital awards ceremony.
The winners of this year’s Auto Trader Retailer Awards were determined by a combination of in depth analysis of millions of data points, independent judging by a panel of experts, customer feedback and from the UK’s largest mystery shopping programme among auto retailers.
Speaking on its win, Scott Sibley Managing Director said: Winning this award is a fantastic achievement for Redgate Lodge, we are so grateful to have each and everyone of our team members.
Commenting on this year’s winner, Auto Trader’s Group Sales Director, Rebecca Clark, said: “The automotive industry is by nature, incredibly resilient, but we’ve been amazed at just how successful some retailers have been at adapting to the unprecedented challenges of COVID-19. We’ve seen examples of businesses who have truly gone the extra mile to respond to changing consumer behaviour and expectations, not just making the car buying process easier and more efficient, but safer too. We’ve also been hugely inspired by leadership teams that have taken equally bold steps to protect their colleagues and to instil rewarding and collaborative working cultures.
In this climate we think it’s more important than ever to step back and to recognise true retailing excellence. And based on the most comprehensive judging process, there is no doubt that this year’s winners are incredibly deserving, not least Redgate Lodge, which truly represents the very best of our industry.
For a full list of winners, please visit the Auto Trader Retailer Awards website: autotrader.co.uk/retailer-awards