BODYSHOP
Non-Fault Accident Repairs Newcastle & North East

Had an accident that wasn’t your fault?
If another driver has caused damage to your vehicle, you have more choices than simply accepting your insurance company’s recommended repairer.
At Redgate Lodge Bodyshop, we work alongside specialist accident management partners to help keep your life moving while we restore your vehicle to the highest possible standard.
From the moment you contact us, we’ll guide you through the process, arrange professional repairs and, subject to eligibility and availability, help arrange a like for like replacement vehicle so your daily routine is disrupted as little as possible.
Manufacturer Quality Repairs
Our experienced technicians use industry approved repair methods and high quality parts to return your vehicle to pre-accident condition.
Whether you drive:
Your vehicle receives the same attention to detail that has earned Redgate Lodge thousands of five star customer reviews.
One of the biggest frustrations after an accident is being left with a small courtesy car that doesn’t suit your lifestyle.
If you’re eligible for a non-fault accident management service, a replacement vehicle can often be arranged that closely matches the type of vehicle you normally drive.
That means:
Subject to availability and claim eligibility.
Many drivers automatically call their insurer and accept whichever repairer is offered.
However, you may have alternative options following a non fault accident.
Benefits can include:
Personal Claims Support
A dedicated claims team helping manage the process from start to finish.
High Quality Repairs
Your vehicle is repaired by experienced accident repair specialists rather than simply being allocated to the nearest available repair centre.
Less Disruption
Replacement vehicle solutions help you stay mobile while your own vehicle is being repaired.
Assistance Throughout Your Claim
From arranging repairs to communicating with insurers and keeping you updated, experienced accident management professionals help simplify the process.
If it is safe to do so:
Our team will explain your options and guide you through the next steps.
We understand that an accident is stressful enough. Our goal is to make getting back on the road as straightforward as possible.
Can I choose my own repairer?
In many circumstances you are able to choose where your vehicle is repaired rather than simply accepting the repairer suggested by your insurer. Always check your policy and circumstances.
Will I receive a replacement vehicle?
For eligible non fault claims, replacement vehicle solutions may be available, including vehicles that closely match your own, subject to availability and claim acceptance.
Do I need to pay upfront?
Every claim is different. Our team and accident management partners will explain the process and any applicable terms before repairs begin.
What vehicles do you repair?
We repair all makes and models, including prestige, performance, electric and commercial vehicles.
If you’ve been involved in a non-fault accident anywhere in Newcastle, North Tyneside or the wider North East, speak to our team before booking your repair.
We’ll explain your options, answer your questions and help get you back on the road as quickly as possible.
Professional Accident Repairs • Non-Fault Claims Support • Quality Vehicle Restoration