😱 AFTERCARE DISASTER | HOW DID WE PUT IT RIGHT? 😱

Screenshot 2026 08 26 102941 - Redgate Lodge
Dealership Diary

Enjoy this episode here: Redgate Lodge | Dealership Diary, your inside look at life at one of the leading North East used car dealers, Redgate Lodge Motor Group in Newcastle upon Tyne!

🚗 AFTERCARE DISASTER! | Why Buying From the Right Dealer Matters

Is customer aftercare more important than the price you pay for a used car?

In this week’s episode of Redgate Lodge Dealership Diary, we take you behind the scenes of life inside one of the UK’s leading independent used car dealerships.

We discuss a customer aftercare situation that highlights why choosing the right dealer can make all the difference long after you’ve driven away. We also take a closer look at an incredible Volkswagen Golf R and share what really happens behind the scenes in a busy dealership.

Whether you’re buying your next used car, work in the motor trade or simply enjoy automotive content, this episode gives you an honest insight into the challenges and decisions made every day.

In this episode:

✅ Customer aftercare story

✅ Volkswagen Golf R feature

✅ Behind the scenes at Redgate Lodge

✅ Workshop updates

✅ Buying & selling used cars

✅ Dealer life

✅ Honest motor trade discussions

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