Great service from start to finish. Car had just come in so they got it pushed through its safety checks as quick as possible. Would definitely buy from here again.
Excellent Service offered by Redgate Lodge collected our car yesterday which had been serviced ,mot'd and Valeted for our arrival , went through the paperwork quickly and efficiently which is the best way in my eyes as other garages I've known it take hours !! , all staff so friendly and helpful , would highly recommend Redgate Lodge to anyone looking for a car
Good professional service from James, who was always polite and easy to deal with, also stuck to his promise unlike other garages!!
As promised since i was too shy to take a photo picked up my new ford kuga today everything went smoothly super quick good laugh with sam (think it sam ) thanks guys
I can't recommend these guys enough. Straightforward purchase and nothing was a problem. I never felt any pressure to buy and I am very happy with my new car. Dealt with a few different people and they have all been a pleasure. Thanks guys
Would highly recommend Redgate Lodge to any one looking for a quality used car. James Brown was excellent and every member of the team was friendly and professional. I will be definitely coming back. Also what a job the body shop done on refurbishing the wheels. Top class job. Thanks again James. I love the car.
Its been an absolute pleasure doing business with you. I cannot recommend Redgate Lodge highly enough and it was certainly worth coming from Liverpool for.
Every member of staff that I came into contact with is a credit to the company. I'm sure we'll be doing business again ( but you're not getting the Focus back ;-) ).
I will most definitely be recommending you to all of my colleagues working out of South Shields.
Thanks Sam and co and keep up the fantastic service
Absolutely tremendous service! Was dealt with by Sam and couldn't have asked for anyone better to guide me through the process! From start to finish everything was perfect, I especially liked that everything was so simple and that I didn't feel at any point that I had committed to buying the car which was a really nice thing! If anyone is ever unsure about buying from here do not think twice! You will not regret it. Thanks again Sam!
Love the car. In great condition, fantastic customer service and I can say it won't be the last time al be shopping with you! Thanks a lot!
Fantastic! Very friendly, helpful staff, brilliant customer service, I can't fault a single thing! I'd recommend this garage time and time again. Nothing was too much trouble. Big thank you to James for making everything quick and easy from the start, couldn't have asked for better!
Sam got me a car sorted out with ease and was able to drive away in an hour , good lads dead friendly
Just picked my car up yesterday for bumper tidy up and full valet. So impressed with these guys especially the valet on the car. After 3yrs of kids and a dog in the car is spotless and looks like showroom condition.
Really impressed with the repair done today on the huge crack in our bumper. Only needed the car for 1 day and was much cheaper than offered elsewhere, yet we received the best service! We were given 2 options, a quick easy fix or a fix that would last and both were explained in detail for us to make the best choice to suit us.
Couldn't be happier with the end job, can't tell at all that there was ever a crack there. Brilliant work and brilliant service.
Excellent customer service, extremely friendly staff! Very excited with my new car!!
Some of the nicest people you could ever meet. Totally in love with my new car and so happy about the service i recieved off these guys! Everyone should check them out
I collected my nissan qashquai last week and i absolutley love it !! Staff are very friendly. Sam dealt with my custom... Cant fault them at all .. Still wish i had of drove away with the focus ST...maybe next time
My partner bought his first car from redgate lodge. The customer service is superb! Even after the sale is complete they just go the extra mile! Iv since had my own car in for two brand new tyres and will also be going back here for my MOT later this year.
Just been with my wife to collect her new Fiesta ST. The car is immaculately presented and the free servicing,M.O.T's and warranty make for a fab package.Loved that there is no pressure selling just a lovely bunch of lads who will go out of their way to make your buying experience a fab one, I will be recommending Redgate Lodge to everyone I speak to. We dealt with James and he has been fantastic.Thankyou it's been a pleasure.
Rated 5 star. Brought my vehicle in and it was valued, bought and payment sent within an hour. Quick and hassle free service, not to mention they offered Â£800 more than we buy any car, and Â£300 more than a mainstream dealer. Dealt with Lee who was also a sound bloke. Cheers!
VVery friendly and professional business. Very helpful from start to finish. They were also open, honest, and fair about part exchange valuation. We travelled 3 hours to buy a car from them and it was worth every minute.
Just been with my hubby to collect our new car.The car is immaculately presented and the free servicing,M.O.T's and warranty make for a fab package.Loved that there is no pressure selling just a lovely bunch of lads who will go out of their way to make your buying experience a fab one, I will be recommending Redgate Lodge to everyone I speak to.We dealt with Sam at first but mainly with James and both the lads were fantastic.Thanks guys, it's been a pleasure.
This place is fab! Dealt with Sam initially but mostly with James.These guys are great, nothing is too much hassle, no pressure or hard sell just a pleasure to deal with.Travelled from Durham to purchase my car and we are thrilled with it, will definitely use Redgate Lodge again can't recommend the place or staff highly enough.FAB!
Just had the gold service done on my car and timing belt you guys were very friendly and helpful thank you for your service and I will recommend you to my friends and family and we will back agian for the mot and more in the future again thank you very much
Just had my car serviced and a new timing belt and a full valet the car has never looked better and it feels like a brand new car I will recommend yous to my friends and family thank you for your excellent service
Lovely staff. James was polite and great to deal with. We love our new car. Thank you
Purchased my Fiesta Zetec S recently from Redgate and couldn't be happier with the service I recieved. The car had just came in when I first viewed it however, it was ready to test drive and collect 3 days later, fully serviced and MOT'd. The car was in immaculate condition with full service history and cleaned thoroughly inside. I dealt with James when purchasing my new car and the process couldn't of went any smoother (organising finance, scheduling a test drive etc.). Any car related problems I use the Bosch service centre also and had no problems with them for the two years I have used them. Cannot recommend these any more, brilliant service all round.
Saw this little Abarth 500 online and instantly fell in love with it. It's the car of my dreams!
But this guy James, what a legend, thanks for making my dreams come true, can't wait to come back again to see the guys
Well purchased a little beauty this morning, and everyone's awesome here!
The guys are so funny and made everything so easy, boyfriend finally got the car of his dreams thanks to these!!
Cracking service from these guys at red gate a real 5 star company
James and the guys at redgate lodge were simply brilliant. From first viewing the car to purchase absolutely a pleasure to deal with. Would recommend anyone looking for a new car make this place your first choice.
An amazing dealership no hard sales and made us feel valued as a customer it's nice knowing that if I have any problems with my car they will be happy to help top service lads x
JAMES need a pay rise, or that bonus!!! I mean, the other ratings and reviews literally speak volumes, so I'm not gonna be blabbering away again, but give everyone who works there that bonus cheque they deserve!
Picked up my new car this morning and it was by far the most easiest purchase I've made thanks to James, he was nothing but friendly and helpful from start to finish. Honestly can't fault this garage or the staff. 100% recommend redgate lodge to anyone
Bought my first car today from sam 5* star service for turning up the good music would definitely recommend these guys
couldn't be happier with the customer service & mostly.. My new car!
We came all the way from stockton to buy our car so wanted an easy no chew experience. James was so helpful, the whole experience was so easy from start to finish. The car is a dream and prior to picking it up was serviced, mot'd any necessary repairs were done! Couldn't recommend these guys enough! Quality! Would definitely my make the journey again for another!
Unbelievably good garage genuine guys and a pleasure to deal with!!
Great service from Lee. Highly recommended
I would highly recommend Redgate lodge to all, the staff are very friendly and they don't hassle you for a sale. They also have a fantastic range of cars for sale. I for one will be buying from them again in the future.
Bought a car here at the end of October 2016 for a decent price. Sales staff were excellent and everything was done and dusted with no hassle.
Had a couple of issues with the car (one reasonably serious issue). Booked it in to have the initial problem sorted (was just a broken spring), had it sorted at the Bosch service centre no problem.
The second issue was a bit more of a problem, they had the car in the first time and the problem was not resolved on pick up...inconvenient for me, but fair enough, they thought they'd found the fault and fixed it. Took the car back again and it was in for a few more days - the Bosch manager (I think) Ben, sorted out a hire/courtesy car for me at no cost to myself which was great. All problems sorted under the warranty.
I know you're probably wondering why a 5 star if the car had issues (well maybe you are...) but the service was good (and much as at the time it seemed like the end of the world that I had to have the car in the garage it wasn't. At least I'd purchased the car from a garage that cares about it's after sale service).
I'd buy a car from here again in the future.
Also, of course, you shouldn't forget they offer a standard 12 month warranty, something you seldom see anywhere along with a 2 year service plan and FREE MOTs for life. Great garage on the whole.
Started my sale with James and completed it with Sam, both nice guys, had no pressure when browsing the car I'd seen online and overall, a good experience using Redgate. Cheers!
Had the pleasure of dealing with redgate back in June/July. The white ST is what i went for and the lads did everything they could to ensure thats what i left with. Service was friendly and quick, lads that valleted the car did a great job too.
Couple weeks down the line i had a power steering fail, rang the bosch centre, in sharp and had the part replaced with no questions asked! Would definately recommend buying a car from redgate!
Been absolutely undeniably the easiest purchase of a car (and I have bought a few). Brilliant service from Sam and all the staff are really pleasant. Thank you so much love my car
Viewed a car last weekend and picked it up tonight, can't fault the service and especially loved that we didn't have to sit through many hours of paperwork or the normal sales patter! 5 stars from me!
bought insignia 2yr gone november and on monday bought a ford fiesta 59 plate for the missus, no hassle no fuss got the paperwork done no bother, very pleased with the service, defo go back for another car.
thanks james for the sale.
The service provide at Redgate was excellent, friendly staff which took all the stress out of buying a new car would high recommend purchasing a car from here! Got the car for a great price which include a great 2 years service and Mots for life package can't thank Redgate enough!
Picked up my Toyota Aygo from here a week ago, so far so good. James was very friendly and answered all my questions, even gave me a lift back to the Metro station after I'd test driven the car. Was totally straight forward buying, no hassle or pressure to buy, they also took in my old car to scrap. Would definately recommend them. Thank you very much!
Collected my Toyota Aygo this morning and am very happy with it. Thank you to the staff especially James and Sam for making the experience very painless as I am an absolute car buying novice. I would recommend these guys.Very helpful friendly staff. Thank you.
Saw a bmw on the redgate lodge website and called to enquire about part exchanging my focus. Sam went above and beyond helping me get the best deal. Drove away 3 hours later with my new car.
Couldn't fault the service he provided me. Would definitely recommend buying a car from here.
Thanks again sam.
Fantastic care package, friendly staff who don't push for a purchase, definitely not your average used car retailer, always have an amazing selection of cars on offer. You'll go in with one car in mind, and consider probably half a dozen more. Staff are courteous, helpful, informative and answer any and every question. The car service pack before delivery/collection is worth using this garage alone. I will be using again for my next car. James took care of my sale and I couldn't be happier, he made everything straight forward and completely hassle free.