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Redgate Lodge

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Amazing service very helpfull great customer service and care nothing to much trouble
Kerry Jones
Redgate lodge have excelled in customer service from the minute I first entered their showroom. I had spotted a Citroen c1 on their website and knew from their great Facebook reputation that this would be the place I would purchase my car from. When I went to view the car I never felt like they were pressuring me to buy it I felt like they were very honest and that's what I really liked! So I bought the car straight after my test drive, they even had it ready for me early after knowing I needed it for the weekend. I have been back for some very minor problems with the car and they have been extremely helpful and happy to help, now my car is perfect! I have since got my car serviced from the Bosch service centre and was so impressed. I can't thank the team enough for how helpful they were throughout the entire process especially Sam!
Rebecca Macaulay
Im going to keep this short and sweet! If you are reading my review you must be at an exciting part of your life where you have decided to finally buy your dream car! Well your search is over! Look no further than redgate lodge! Amazing friendly team that are here for you every step of the way! They always make you feel right at home reguardless if your buying or just simply looking! I personally no 3 people that are now proud owners of fabulas cars and couldnt be any happier and its all thanks to these guys! Hard working and honest people! They go that extra mile to keep every customer happy! Excited! And most of all driving away in the car they always thought they would never have! HIGHLY RECOMMENDED I no i said it was going to be short and sweet but i have far too much to say about them!☆☆☆☆☆☆☆
Jessica Moore
Bought a car from here for the wife she loves it. Staff were mint and friendly and helpful. So i went back and get my self a car. Thank you to lee and the team
David Andrew Stephenson
Fantastic all round service and whole experience is worthy of a five star rating! Can't praise this company highly enough!
Fiona Marshall
Amazing guys so helpful in anything down to just looking/browsing or looking for your perfect car, my sister bought a Mini Cooper from yourself 3 years ago now, it's still going strong and she calls it her baby! Thank you so much we always recommend yous to anyone also!
Sarah Dee
Picked up my BMW yesterday and couldn't be happier. I saw the car advertised, but me being many miles away in Aberdeen it was difficult to find a time to get down and look at the car. After phoning the dealership, and speaking with Lee initially, and then mainly dealing with Sam, and having read the many favourable reviews here, i was confident that the car was what i wanted and that Redgate Lodge were a company i could trust. I explained my situation regarding not being able to get down to the garage straight away and the guys couldn't have been more understanding, and i paid a deposit and the car was put aside for me. The next 3 weeks, were a mixture of anxiety and excitement, hoping the car was as good as i'd convinced myself it was and hoping that i had judged the company well....finally after 3 weeks, i managed to find a day to go and collect! Well, what can i say, the car was beautifully prepared, and nothing had been hidden or ignored in any phone conversations i had with the guys, if anything the car was better than described! The service from Sam was spot on, he let me take the car for a drive just to be sure i hadn't missed anything, before taking us through the boring paperwork bit, but even that was painless! Easily the most pleasurable car buying experience i've ever had. Even my fiancee, who generally hates these kind of things actually admitted to enjoying the day! Well, it's the next day now, and i'm back home in Aberdeen. The car performed faultlessly on the long drive home, and given Redgate Lodges' attention to detail i expect it to continue to do so for a long time to come, thanks the comprehensive checks done on the car prior to sale. I am reassured that even if anything happens to be an issue the 12 month warranty should take care of most things! In conclusion, i couldn't recommend Redgat Lodge highly enough, the guys have it exactly right, a great attitude and an informal, but customer focused approach. I also find there understanding of the importance of social media a real plus point, as when you expose yourself to the sometimes vicious and unmoderated world of facebook you really need to have confidence in your product, and these guys have avery reason to have that confidence. Anyway, this has gone on longer than i meant, i guess what i mean is...... buy with confidence from these guys, and you'll enjoy what can sometime be a very stressfull experience! Well done Redgate Lodge, and thanks again!
Ruaraidh Macleod
Well what can I say there is a great selection of cars at Redgate Lodge and fantastic friendly staff that will bend over backwards to help you find the car of your dreams! X
Kirsty Laura Reeve
Excellent company. Definitely the best car company i have bought a vehicle from, very honest, super friendly and would recommend them to anyone. Cars are always quality and the before and after service is excellent. Worth me traveling all the way up from Essex to purchase a vehicle and will do it again and again. Totally shamazeballs!!! Excellent service and great team!!!!
Kathleen Wrafter
Excellent company. Definitely the best car company i have bought a vehicle from, very honest, super friendly and would recommend them to anyone. Cars are always quality and the before and after service is excellent. Worth me traveling all the way up from the midlands to purchase a vehicle and will do it again and again (an excuse to visit the family as well who also live up there. Highly recommended.
Fiona Lousie McGlone
Friendly "unpushy" staff who listened to what I was looking for when I was ready! Defo recommend
Jennie Burdett
Boyfriends car was serviced here last week, also spoke to one of the guys regarding finance deals couldn't be happier will see you after Xmas to fingers crossed buy a new car
Katie Tyrone
Both my kids have now bought cars from this dealer and the service is first class. No pressure good part ex price . Faultless fast service.
Ian Watson
We were left alone to look around and someone was available as soon as we needed help. Amazing team, and a brilliant service. Love our new car. Thanks very much.
Natalie Willis
I purchased a lovely Audi from here. Great service, no pushing anything on you, let you look around on your own but when you need help it's right there. It was a fast smooth transaction and very helpful throughout, I'm very happy overall. Would definitely go back again.
Gav Willis
Thank You For Getting The Car Ready For Us In Less Than 24 Hours ... (inpatient husband) If Anyone Is Wanting A New Car This Is The Place Too Go! No Hassle! Big Thanks To James
Sarah Louise Mulvihill
Can't fault Redgate. Thanks to Lee for the test drive and setting up the sale, and to James for all the hard work going over the fine details with me over the phone on Monday. Never felt pushed into a sale and brilliant patient staff every step of the way. Thoroughly recommend Redgate if you're after a used car.
Michael Slowey
Thanks James for making the purchase of the Corsa so straightforward. Good choice of cars available and we were given all the time we needed but without any high-pressured or pushy salespeople. Thanks again.
Carole Walker
Just picked up my new car :-) I love it , Thanks James for your quick speedy handover , 2nd purchase from Redgate Lodge and would highly recommend them.
Vicki Davison
Awesome service from james and the team at Redgate, the wife is over the moon with her car. Keep up the good work guys. Thanks again
Raf Rahman
Just purchased a great Vauxhall Corsa from Sam and the guys at Redgate Lodge. Customer service from test drive to payment has been second to none - would recommend them to everyone!
Alex Mitchell
cant thank james enough, over the moon with my new car, thank you!
Natalie Kelly
Excellent service from the guys at Redgate lodge, especially James! I went on Saturday to have a look at an Aygo, and it got a full MOT, Service, and new windscreen, new clutch and many other things ready for me collecting it today! I'd recommend these guys to anyone looking to buy a quality used car!
Timothy Butterworth
Excellent service! Very pleased! Would recommend!!
William McGougan
Must have been the fastest sale of the year, went in to look at the Mini Cooper S and drive it away in less than 30 minutes, thanks Sam. No hassle or pressure. Car was £1000 cheaper than anywhere else and got a excellent price for my car.
Farid Ferdosian
Fantastic business and staff. They have a great selection of luxurious cars. Fair prices and deals and cars are fantastic quality! I got a great deal with a part ex Audi. To walk in and out the same day with a new car, pretty amazing. Thank you to Sam and Lee. Will recommend to all.
Natalie Jayne Jewitt
Just bought a car from here and would highly recommend anyone looking to buy a car to pop into Redgate Lodge, so helpful and friendly!!! Was able to look around without any hassle, would honestly recommend to anyone. Thanks again
Ellen Richardson
Did amazing job, cant fault them, quoted me a price and stuck by it, then did a few extras for free, recommend these too anyone and if i have any more bother i know where am taking my car
Chris Bennett
Excellent service, Sam was great to work with. No hard sell which gave you time to consider options without pushy salesmen telling you what they think you should do!! Full explanation of warranties, services and MOTs and opportunity to ask questions if needed. Would recommend Redgate Lodge to everyone!! Thank you very much.
Lucy Whibley
After someone went into the back of our car I was devestated, it was a complete mess, we were quoted no less than £1200. I'd seen redgare lodge on Facebook and went up For a quote, 5 days later it was booked in at a quote of just £900! The car was dropped off and less than 24 hours later it was done and ready to be picked up. The car and work that has been done is amazing! I would highly recommend! Competitive prices and professional work to a high standard from start to finish! Thank you!
Isobel Charlie Harris
Friendly helpful caring staff and a cracking car thank you
Steve Sanderson
Just purchased a Vauxhall Insignia SRI and without a doubt the best customer service I've ever had from a car dealer. James was great from start to finish and even let my little one watch the tv while we did the paperwork. I wasn't pushed into anything and had everything explained so I knew exactly what I was buying. I certainly recommend anyone to go buy your car from here
Lisa Holmes
We can't praise this garage highly enough. We were looking for a reliable car at an affordable price with no ' Arthur Daley's ' in sight ! Redgate Lodge certainly didn't disappoint. We happily looked at all the cars in stock and found several that we thought might be suitable as my daughters first car ( in fact, we were spoilt for choice ) Lee gave us practical information and sound advice on each of the cars we liked,making our buying decision a lot easier. One Ford Ka Grand Prix ll purchased,one very happy daughter and a mum who highly recommends this company for its honest and reliable service,friendly and professional sales team and fantastic prices.
Sue Leech
Excellent service from the lads Lee and Sam thanks
Anthony Thirkell
A huge thank you to everyone at Redgate Lodge. I absolutely love my new little car and I couldn't have had a better experience when choosing the right one for me. I could look round the cars at my own pace without anyone constantly pestering me (like most places tend to do). Then when I'd made my decision Lee was as helpful as he could be which was great, considering it's my first car. I'm so happy with my decision and experience at Redgate Lodge. I'm sure I'll be back when the time comes to 'upgrade'. Thanks again.
Joelle Leech
My girlfriend and I purchased a Vauxhall Astra from James this week. Excellent service provided by all. James was very helpful discussing options and was in no way pushy when offering warranties and paint protections etc. We were left to our own devices when we were looking around the forecourt, it was great to be able to have a browse without being pestered - at the same time, we felt help was there if we needed it. The car we collected was in great condition, and a copy of the vehicle safety check from the multi point inspection provided to us - including covering photographs showing the condition of coil springs etc. Help from Lee the sales manager to actually talk us through taxing the car was greatly appreciated. Working for a prestigious main dealer myself, I was very sceptical of walking away from a main dealer, but this experience has changed my perception. 12 months platinum warranty, 2 free services and free MOT's for life, what's not to like?!Overall 5*, keep up the good work guys.
Paul Terence Taylor
Excellent - salesman Lee was fab - friendly excellent service - would easily recommend them to anyone
Elizabeth Gallagher
Excellent service. Bought car and drove away next morning
Grant Husthwaite
I brought my Vauxhall insignia last month from Redgate Lodge and have had to return to the Bosch Service Centre a few times for minor issues,which have been sorted in a professional manner each time,above and beyond. I again like Redgate Lodge cannot recommend the Bosch Service Centre enough and would not go anywhere else now and certainly not the normal garage we are all used to,that once sold not interested #totallyrecommended
Ben Butler
Just collected my car after needing a couple of bumps and scrapes fixed up and what a fantastic job they have done!
Lucy Brewes
Booked my car in yesterday for a huge brake fluid leak. Ben managed to squeeze me in last minute and thanks to technician Gary it was fixed within half an hour. Even had the fluid cleaned off and jet washed my alloy to prevent any damage. First class service lads. Thanks soo much
James Brown
Last minute mot needed done before it ran out,got booked in no problem and was done within the hour..great bunch of lads these lot
Gary Doherty
Have to say had a fantastic service from Redgate Lodge. MOT and a gold service. Car failed for various reasons they sorted it within two days. Car drives like new now very happy. Ho and Clean as well (first time it had been cleaned in over a year
Andrew Dunn
Had my mot here yesterday and the lads were spot on. Really helpful and friendly!
Emma Summerly
The service centre Steve especially is very helpful and give a top class service everytime Well done Steve nd gang
Dawn Pringle
Just purchased a ford ka for wifes birthday through the salesman james. who was very professional. Wife pleased with car, comes with 2 years free servicing, 12 months warranty and free mots for life of vehicle. Well worth a visit
Bill Cave
Booked car in for dent removal and paint work repair at the body shop, Amazing job done! Paintwork blended perfectly. Top quality job done. Always use this garage for MOT'S, Services and repairs!
Ellis Walker
My car was a mess inside so I decided to take it here for a gold valet, what a fantastic job & great staff, Thank you
Wes Mclean
Dropped in and got a tyre check straight away. No hassle
Jason Daniels
Mint service no hassel at all
Shaun John Gallagher

Get In Touch

Redgate Lodge

New York Road
Shiremoor
Newcastle Upon Tyne
Tyne and Wear
NE27 0ER