Excellent customer service from Redgate Lodge, when Jordan bought his VW Scirocco
From the minute we walked through the door Sam was there to look after us. He listened to exactly what we were looking for and made sure we left happy with a great deal. Would definitely recommend redgate lodge and Sam.
Bought my Alfa romeo Mito here yesterday. Sam was fab! Excellent warranty package with the car, no nonsense, friendly staff. I would definitely recommend Redgate Lodge.
Thanks again Sam, love my car!
Great service would definitely recommend.
Thanks a lot
Picked up Audi A4 SLine black edition yesterday with no hassle, the lads at Redgate are easy to speak to and make it a comfortable experience when visiting Redgate, with 3 years warranty, 2 years free service and MOT I couldn't really ask for much more, wouldn't get a car from anywhere else and I would highly recommend this place.
Had a fab experience buying my new car from here. Dealt with a salesman called James, who made me feel at ease and I did not once feel pressurised. I asked questions - he knew the answers and put everything in the simplest terms, he made amendments for me and overall was a fantastic guy with great customer service. Thank you so much! I'm over the moon! X
Thank you so much Stephen / body work team for an excellent job!! I will definitely recommend you to my friends & family. The job you did was spot on and tidy!! And very friendly and welcoming as well. All the best Stephen. Edwin.
Tremendous service, very helpful, staff very friendly this is the third time we have been here would highly recommend.
Absolute delight to deal with and I had such a quick turnaround. Very friendly and welcoming and I love my squeaky clean car
Just picked up my bmw 320d convertible today, great car love it and cant thank the redgate lodge lads enough quality service!
Was a pleasure buying a car from redgate lodge. At no point did I feel pressured into buying the car. Outstanding service from sam, top lad and really helpful guiding me through the process of buying the car from start to finish. Thankyou redgate lodge.
Couldn't be happier with our Audi A3 cabriolet. Scott the owner and salesman James were great and a pleasure to deal with. Thanks guys
Great customer service and helpful staff
Excellent! I have had a few cars from over the years but this is the first time I have bought from Redgate Lodge. This garage is far superior to all of the rest! The service I received was impeccable. Especially James and Sam who made us really welcome. No high pressured sales! The cars they sell are super. Especially mine! I love it!!!
I must say I can't fault the service and customer care I received from redgate lodge they were brilliant I was dealt with by Sam I think his name was nd I received brilliant service from him he made everything seem quick and easy and was very friendly making me feel like a valued customer I would recommend this company to anyone wanting to get a new car as I collected my fab car earlier in the week and it had all been valeted and came with fresh mot, service and 12months warranty as well as other perks that came with the car and the paperwork was all dealt with quickly and for someone with really bad credit i was accepted for finance straightaway with a low monthly affordable amount I couldn't be happier well done guys and thanks again Sam
couldn't of asked for a better service when I enquired and then picked up my new golf gttdi today, James was extremely helpful and approachable. keep up the good work guys thanks again
Follow up review after purchasing my Abarth 500 in early February which was dealt with James and I drove away the same day within an hour of turning up including part exing my old car.
There was a bit of squeak in the steering and I booked it in for mechanics at Bosch centre to have a look. Can't remember what the part was called but the said They will have to order the part and would have to book it in again which was ok. Took them 1 hour to repair and was covered under warranty. Few weeks later I I had a disagreement with my girlfriend about something and she slammed the passenger door so hard that it broke the window winder mechanism. Same again where I booked the car in to have a look and they had the car 2 hours and rang me to tell me the damage and the part would have to be ordered. This wasn't covered under warranty of course but it had to be done. Few days later I took it back in and literally like 45 mins later it was repaired. Was well happy and the staff in the Bosch Centre are friendly, professional and look after you well. So far the aftercare I have received from Redgate Lodge/Bosch has been excellent and it's peace of mind knowing you won't get ripped off or messed about. Thank you again!
Really impressed with welcome and service, recommend these to all my friends and family, thank you
Would just like to thank Lee for doing everything in his power to get me in my car today the customer service he has provided is first rate and would advice anyone looking for a car go to redgate lodge.
Great service and great car. James the salesman was great too :-)
Update... Slight issue with the car only 5 days after taking delivery of it. Got me booked in quickly and the fault fixed. Excellent service again. Thanks again
Awesome service! Great team, will definitely be back!
very helpful and friendly staff highly recommend redgate lodge for anyone looking for a nice car with no hastle
I purchased a Mercedes 2 months ago and have only just found time to leave a review. Fantastic service and I would highly recommend them to anyone. No hassle and so far the car has been amazing. Thanks again.
Great dealership, no hassle at all would highly recommend Redgate Lodge!!
Fantastic job done by the bodyshop team at Redgate today. Unexpected bonus of having a valet inside and out. Made my day! Quality service. Thanks.
Good quality fast service from Sam and James
We recently purchased a car from Redgate Lodge & have been more than happy with the service received from James the salesman. Not pushy at all, very knowledgeable & professional.
Would totally recommend to anyone looking for a new car.
Grate service really happy with me car thanks a lot lee
Great costumer care and service from Sam today ï¿½ cheers mate.
A big thank you to James and the team at Redgate. Found the car I have wanted for ages (SEAT LEON FR) at a price that was acceptable, struggled to find all of the deposit but had no pressure to hurry me to find extra. Can't fault them in any way. Excellent service and would highly recommend
Excellent service staff r lovely thanks James
Service today was fantastic and the staff were very nice and helped my parents find a beautiful car!
Perfect. Crackin car and the lads were great. Cant fault
Excellent service, really quick and easy to buy a little motor!
You couldn't ask for better service and better staff really helpful to there customers and to there community ...will definitely be using them again for my next car
Having bought my second car from Redgate lodge am very happy with service revived big thumbs up.
Brilliant, bought a 308 sport and it needed a few things done which redgate did with no quibble, would have cost in excess of Â£500 privately, with the bonus of the servicing and mot's why anybody would buy a car from anywhere else is beyond me!
Do you know, for once I can say its been a real pleasure dealing with these guys. From start to finish the Customer Service was tip top
I normally dread dealing with car salesmen however, ive really liked this experience. Thank you all xx
Faultless service from these guys. No pushy sales and nothings a problem. Deffo reccomend.
Ooh and my new car is class thank you so much xxx
Total pleasure buying from Redgate lodge no hassle no pressure left alone to look around vehicle just what I like will definitely buy my next car from them
I couldn't have been happier with the service from redgate lodge! My husband and I arranged to buy the car that we choose over the phone, Sam was so helpful and explained everything to us. I picked the car up a couple of days ago, and everyone was friendly and professional. They couldn't do enough to help me. I would definitely recommend this service to others!
Great service from start to finish. Car had just come in so they got it pushed through its safety checks as quick as possible. Would definitely buy from here again.
Excellent Service offered by Redgate Lodge collected our car yesterday which had been serviced ,mot'd and Valeted for our arrival , went through the paperwork quickly and efficiently which is the best way in my eyes as other garages I've known it take hours !! , all staff so friendly and helpful , would highly recommend Redgate Lodge to anyone looking for a car
Good professional service from James, who was always polite and easy to deal with, also stuck to his promise unlike other garages!!
As promised since i was too shy to take a photo picked up my new ford kuga today everything went smoothly super quick good laugh with sam (think it sam ) thanks guys
I can't recommend these guys enough. Straightforward purchase and nothing was a problem. I never felt any pressure to buy and I am very happy with my new car. Dealt with a few different people and they have all been a pleasure. Thanks guys
Would highly recommend Redgate Lodge to any one looking for a quality used car. James Brown was excellent and every member of the team was friendly and professional. I will be definitely coming back. Also what a job the body shop done on refurbishing the wheels. Top class job. Thanks again James. I love the car.
Its been an absolute pleasure doing business with you. I cannot recommend Redgate Lodge highly enough and it was certainly worth coming from Liverpool for.
Every member of staff that I came into contact with is a credit to the company. I'm sure we'll be doing business again ( but you're not getting the Focus back ;-) ).
I will most definitely be recommending you to all of my colleagues working out of South Shields.
Thanks Sam and co and keep up the fantastic service
Absolutely tremendous service! Was dealt with by Sam and couldn't have asked for anyone better to guide me through the process! From start to finish everything was perfect, I especially liked that everything was so simple and that I didn't feel at any point that I had committed to buying the car which was a really nice thing! If anyone is ever unsure about buying from here do not think twice! You will not regret it. Thanks again Sam!
Love the car. In great condition, fantastic customer service and I can say it won't be the last time al be shopping with you! Thanks a lot!