Just been with my hubby to collect our new car.The car is immaculately presented and the free servicing,M.O.T's and warranty make for a fab package.Loved that there is no pressure selling just a lovely bunch of lads who will go out of their way to make your buying experience a fab one, I will be recommending Redgate Lodge to everyone I speak to.We dealt with Sam at first but mainly with James and both the lads were fantastic.Thanks guys, it's been a pleasure.
This place is fab! Dealt with Sam initially but mostly with James.These guys are great, nothing is too much hassle, no pressure or hard sell just a pleasure to deal with.Travelled from Durham to purchase my car and we are thrilled with it, will definitely use Redgate Lodge again can't recommend the place or staff highly enough.FAB!
Just had the gold service done on my car and timing belt you guys were very friendly and helpful thank you for your service and I will recommend you to my friends and family and we will back agian for the mot and more in the future again thank you very much
Just had my car serviced and a new timing belt and a full valet the car has never looked better and it feels like a brand new car I will recommend yous to my friends and family thank you for your excellent service
Lovely staff. James was polite and great to deal with. We love our new car. Thank you
Purchased my Fiesta Zetec S recently from Redgate and couldn't be happier with the service I recieved. The car had just came in when I first viewed it however, it was ready to test drive and collect 3 days later, fully serviced and MOT'd. The car was in immaculate condition with full service history and cleaned thoroughly inside. I dealt with James when purchasing my new car and the process couldn't of went any smoother (organising finance, scheduling a test drive etc.). Any car related problems I use the Bosch service centre also and had no problems with them for the two years I have used them. Cannot recommend these any more, brilliant service all round.
Saw this little Abarth 500 online and instantly fell in love with it. It's the car of my dreams!
But this guy James, what a legend, thanks for making my dreams come true, can't wait to come back again to see the guys
Well purchased a little beauty this morning, and everyone's awesome here!
The guys are so funny and made everything so easy, boyfriend finally got the car of his dreams thanks to these!!
Cracking service from these guys at red gate a real 5 star company
James and the guys at redgate lodge were simply brilliant. From first viewing the car to purchase absolutely a pleasure to deal with. Would recommend anyone looking for a new car make this place your first choice.
An amazing dealership no hard sales and made us feel valued as a customer it's nice knowing that if I have any problems with my car they will be happy to help top service lads x
JAMES need a pay rise, or that bonus!!! I mean, the other ratings and reviews literally speak volumes, so I'm not gonna be blabbering away again, but give everyone who works there that bonus cheque they deserve!
Picked up my new car this morning and it was by far the most easiest purchase I've made thanks to James, he was nothing but friendly and helpful from start to finish. Honestly can't fault this garage or the staff. 100% recommend redgate lodge to anyone
Bought my first car today from sam 5* star service for turning up the good music would definitely recommend these guys
couldn't be happier with the customer service & mostly.. My new car!
We came all the way from stockton to buy our car so wanted an easy no chew experience. James was so helpful, the whole experience was so easy from start to finish. The car is a dream and prior to picking it up was serviced, mot'd any necessary repairs were done! Couldn't recommend these guys enough! Quality! Would definitely my make the journey again for another!
Unbelievably good garage genuine guys and a pleasure to deal with!!
Great service from Lee. Highly recommended
I would highly recommend Redgate lodge to all, the staff are very friendly and they don't hassle you for a sale. They also have a fantastic range of cars for sale. I for one will be buying from them again in the future.
Bought a car here at the end of October 2016 for a decent price. Sales staff were excellent and everything was done and dusted with no hassle.
Had a couple of issues with the car (one reasonably serious issue). Booked it in to have the initial problem sorted (was just a broken spring), had it sorted at the Bosch service centre no problem.
The second issue was a bit more of a problem, they had the car in the first time and the problem was not resolved on pick up...inconvenient for me, but fair enough, they thought they'd found the fault and fixed it. Took the car back again and it was in for a few more days - the Bosch manager (I think) Ben, sorted out a hire/courtesy car for me at no cost to myself which was great. All problems sorted under the warranty.
I know you're probably wondering why a 5 star if the car had issues (well maybe you are...) but the service was good (and much as at the time it seemed like the end of the world that I had to have the car in the garage it wasn't. At least I'd purchased the car from a garage that cares about it's after sale service).
I'd buy a car from here again in the future.
Also, of course, you shouldn't forget they offer a standard 12 month warranty, something you seldom see anywhere along with a 2 year service plan and FREE MOTs for life. Great garage on the whole.
Started my sale with James and completed it with Sam, both nice guys, had no pressure when browsing the car I'd seen online and overall, a good experience using Redgate. Cheers!
Had the pleasure of dealing with redgate back in June/July. The white ST is what i went for and the lads did everything they could to ensure thats what i left with. Service was friendly and quick, lads that valleted the car did a great job too.
Couple weeks down the line i had a power steering fail, rang the bosch centre, in sharp and had the part replaced with no questions asked! Would definately recommend buying a car from redgate!
Been absolutely undeniably the easiest purchase of a car (and I have bought a few). Brilliant service from Sam and all the staff are really pleasant. Thank you so much love my car
Viewed a car last weekend and picked it up tonight, can't fault the service and especially loved that we didn't have to sit through many hours of paperwork or the normal sales patter! 5 stars from me!
bought insignia 2yr gone november and on monday bought a ford fiesta 59 plate for the missus, no hassle no fuss got the paperwork done no bother, very pleased with the service, defo go back for another car.
thanks james for the sale.
The service provide at Redgate was excellent, friendly staff which took all the stress out of buying a new car would high recommend purchasing a car from here! Got the car for a great price which include a great 2 years service and Mots for life package can't thank Redgate enough!
Picked up my Toyota Aygo from here a week ago, so far so good. James was very friendly and answered all my questions, even gave me a lift back to the Metro station after I'd test driven the car. Was totally straight forward buying, no hassle or pressure to buy, they also took in my old car to scrap. Would definately recommend them. Thank you very much!
Collected my Toyota Aygo this morning and am very happy with it. Thank you to the staff especially James and Sam for making the experience very painless as I am an absolute car buying novice. I would recommend these guys.Very helpful friendly staff. Thank you.
Saw a bmw on the redgate lodge website and called to enquire about part exchanging my focus. Sam went above and beyond helping me get the best deal. Drove away 3 hours later with my new car.
Couldn't fault the service he provided me. Would definitely recommend buying a car from here.
Thanks again sam.
Fantastic care package, friendly staff who don't push for a purchase, definitely not your average used car retailer, always have an amazing selection of cars on offer. You'll go in with one car in mind, and consider probably half a dozen more. Staff are courteous, helpful, informative and answer any and every question. The car service pack before delivery/collection is worth using this garage alone. I will be using again for my next car. James took care of my sale and I couldn't be happier, he made everything straight forward and completely hassle free.
Recently bought an Audi A3 s line! Staff were helpful, friendly and Lee who sold me the car was great! I would definitely recommend others who are looking to buy a new car to visit Redgate Lodge!
Picked up my partners first car from here today and got such a great service would definitely recommend
I just got my Alfa MiTo. Everything was simple and smooth... I visited Redgate Lodge for a drive test - the staff was helpful and friendly - paid the deposit and one week later I drove back home with my new car fully serviced and MOT'd. Thank you James and all RL staff.
Well, what can I say?! The customer service here is second to none! Lee and the guys have been so accommodating. My son bought his first car a couple of months ago, a 2009 Punto Grande, he couldn't be happier. The guys were fab, in what could have been a daunting experience for a very young and newly qualified driver. Then my step daughter bought her first car through these guys today. A part ex Punto. Again Lee went out of his way to fit around her schedule to ensure she got to view the car. The turn around was very swift and we have another very satisfied customer! Hubby and I have yet to buy from Redgate Lodge, but I now know where our first port of call will be when the need arises. Thanks to Lee and the team from a very happy Banks family!
I just bought my replacement car from here. I knew what I wanted and Sam looked after me really well, car is spot on, he also makes a lovely cuppa. Thank you Sam
The sales people do not pressure you into buying a car at all. James was very helpful when I was purchasing my car. Would definitely recommend this garage.
Just bought a car and would highly recommend Redgate lodge to anyone looking! Sales staff were brilliant, helpful and friendly. The customer service has been the best I've ever came across when looking for a car even down to helping my with my car tax! Thanks again guys I'll definitely be coming back!
I took my 17 year old daughter Bethany to have a look round for a new car after she was involved in an accident over the Christmas. We were made so welcome, and at no point, did anyone pressure us into buying a car she didn't need. The help we all received from Lee was excellent, and I would never hesitate to purchase my next car from this garage. She was only spending Â£3000 on a Ford KA, but you would think she was spending about Â£30000. Thanks for looking after us
I recently purchased my 2nd car from RedGate Lodge and the staff were so friendly and made my decision choosing a car so much easier! All the information you needed to know was displayed on every car. A very professional business. Such an easy process 100% recommend!
First class service excellent staff and a fantastic deal. Never bought a car so quickly and so hassle free . Thanks Redgate Lodge for all your help and making us very happy customers . Hope to see you for our next car when needed
Sam dealt with me and help me with all enquiries. Purchased a fab car that I can't wait to pick up. Great customer service and even better people skills. Couldn't ask for a better team. Highly recommended company and team...... also want to win that stunning mk1 golf gti
Purchasing a car here was by far the easiest and most efficient service I've had, Lee was incredibly friendly and didn't push me into any decisions I didn't want to make, would highly recommend Redgate Lodge to any perspective buyers!
Bought my first car here!!!! Staff are really helpful, i accidentally left my paperwork in the office and one of them dropped it at my house!!!
Went to pick up my new car this morning i was greeted with excellent customer service, car looks and drives great! Would highly recommend Red gate lodge!
I would highly recommend Redgate lodge to anyone looking to purchase a car! The management & sales team are second to none, there customer service from the second I stepped foot on the forecourt to have a look at the car till the moment I drove away was first class, will 100% be recommending to all my family and friends and all my future business will be dealt with back there. Thank you again
I collected my new car today and so far so good! Both my partner and I have had nothing but excellent service from all members of staff we have had dealings with over the past few days while purchasing the car. This garage is very professional and not like others in the way you arent swamped by sales men trying to sell you anything just to get your money the minute you pull in the car park. We visited the garage over a couple of days and on all occasions the service was second to none. Like I say I have one had the car a couple of hours but so far I love it! Very happy with my choice. Thanks again x
Just got my new car from here and I love it! Staff were soo lovely, and they talked through everything I needed to know. Weren't too pushy as they just let you get on with having a look around and then were great help when I needed it! will definitely recommend to anyone and will be going back in the future. Thank you James and the other staff! X
Cant fault the service that was provided when visiting Redgate Lodge. Dealt with James and also Sam both members of staff were very helpful. Highly recommend checking out this place if your looking for a quality used car with no hassel. I will definetly be a returning customer.
Thanks Redgate Lodge your staff were great very friendly and efficient, everything you need when buying a car . Lisa loves her car Merry Christmas to you all!
Bought a car from these guys, absolute ease with everything, quick turn around with not a single issue. Defo return as these guys taking the Agro away from buying a car. Sales lads no pressure just advice and solutions offered.
Thanks very much